Chart not recording all bars

[GeorgeW]

Hello,
I am using NT7 with the Continuum CQG data feed. My 09/16 ES chart for 01 Sept 2016 based on tick data appears to be missing some price bars between 2am CST (8am GMT) and 6am CST (12pm GMT). This has resulted in the high of the day being recorded by NT as 2174.75 instead of the actual high of 2177.25, and then this leads to the pivot points for 02 Sept 2016 being calculated incorrectly unless I put in the prices manually.

I have noticed such a gap with no price bar for several hours before, but as it did not affect the pivot points I did not take much notice.

I have attached an image of the chart.
Any ideas what the issue is and how to resolve it?

Thank you.

[NinjaTrader_Jason]

Hello GeorgeW,

Can you please right click in the chart and select 'Properties'. Check what setting is selected for 'Equidistant bar spacing'. Am I correct it is set to False? If so, please set it to True and click OK.

[GeorgeW]

Hello Jason,

I reloaded the historical data based on your other solutions which came through by email, and that worked. Do I still need to set Equidistant spacing to true - given that I am using tick data where the bars are not equally spaced?

Thank you.

[NinjaTrader_Jason]

You can set it as you like. If you select Yes, then all price bars will be evenly spaced from each other. If you select No, the price bars will be plotted at the time they occurred (NinjaTrader time stamps its price bars at the closing time).