NT8 Not working after version update

[manugarc]

Hi,

I've updated from previous NT8 Beta version to newest and I don't know why now I can't even open a chart.

I've checked Historical Data and some other things and everything looks OK, but I can't open a chart or load saved workspaces.

All I get is a nerverending "Loading..." label on every chart.

Am I missing any step between version updates to get everything working again?

Thanks in advance.

PS: Not sure whether this is the correct place (Connecting) for this question, if not, please let me know and I'll delete it and post it where you tell me.

[NinjaTrader_AlanP]

Hello,

I would like to schedule a support call with you to look into this further.

Please send an email to [email protected] with Attn: Alan P in the Subject line. Also within the email please include a link to this thread, a phone number I can reach you at and a time window where I can call you (please include a time zone).

I look forward to our support call.

[manugarc]

Thank you for your awesome fast and great help, Alan.

Finally I've rememberd once I solved a similar situation with NT7 reseting DBs, so that's what I've done and apparently it has worked.

Maybe it's not the best way to solve it, but I was into a short-time panic situation and I wasn't able to control myself

Thanks again for your quick response, Alan. I must say I tried to solve it by myself because I didn't expected such a quick response since it's not an early hour, even in USA.