CFD data limited to current yearly candle on FXCM demo

[uSER1]

Hi. I need some CFD (JPN225, GER30, SPX500) history on my Ninjatrader/FXCM data feed; it's limited to the current yearly candle. I've already tried entering custom ranges/back dates and reloading historical data but no results. It starts loading data only from July 11 2016 to be exact. Data is working in real time. Ninjatrader 8 64bit BETA and FXCM.uk demo.

I suspect the limited CFD data is coming from the historical Ninjatrader servers. When I disable that it says error on requesting bar series... invalid request instrument not found.

*update* I just saw a post where Ninjatrader 8 CFD back data is much more limited than 7 so I guess I'm going to revert.

[NinjaTrader_RileyS]

uSER1, thanks for your first post!

I tested this on my end and tested the differences between historical data of CFDs on NinjaTrader 7 and NinjaTrader 8 and saw that NinjaTrader 7 had more stored data for CFDs.

When I had disabled the historical data and had adjusted the connection to FXCM's servers, I saw a lot of data provided for CFDs on NinjaTrader 7 but saw that NinjaTrader 8 received an error message.

I have forwarded a bug report to our QA team for further analysis on the FXCM connection and CFDs.

I will update this thread once I find out more information.

[uSER1]

Thanks for the reply and the good service.

Regards.

[NinjaTrader_RileyS]

uSER1, thank you for your post back!

I just need a little more information so that I can investigate this further.

Is your FXCM connection a demo or a live account?
Did you open the live account inside or outside the US?

[uSER1]

Hi.

My FXCM is a demo account which was opened outside of the US.

[NinjaTrader_RileyS]

Thank you for your post back uSER1,

So that I may test this on my end, could you please email us at platformsupport[at]ninjatrader[dot]com with your demo account login information?

If so, please include my name, ATTN: RilleyS, in the subject line and please provide me with your username and password to your FXCM demo account connection in the body of the email.