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Can't reconnect to Patsystem - have working orders on

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    Can't reconnect to Patsystem - have working orders on

    Any clues. My broker is Spike Trading. They said to contact NinjaTrader.



    Dwight

    208-476-9994

    #2
    imported post

    Hi Dwight,

    Do you still have theorder working? If so, call your broker and have them cancel the order so you're flat.

    When you try to connect, is there an error message?

    Can you also tell me what NinjaTrader version you are on.

    Also follow the instructions from the NinjaTrader Easy Help Guide:

    http://www.ninjatrader-support.com/Support/1.htm

    Let me know if you're able to connect.



    Vince
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      imported post

      I checked out the link for connecting but do not have any of those symptoms. I'm running MultiBroker Editon Version 5.1.1000.2.

      Comment


        #4
        imported post

        And there is no error message. Just a grey connected _Patsystem in lower left.

        Comment


          #5
          imported post

          Han,

          I replied to this on your regular email

          Vince
          Vince B.NinjaTrader Customer Service

          Comment


            #6
            imported post

            Vince I got your email yesterday and have sent some more today, as the problem recurred. See my emails. Thanks

            Comment

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