Range chart price spikes

[FL Trader]

Range chart spikes wildly at times. Checked with eSignal tech online and seems their charts do not spike so has to do with how NT is building the chart. I am using default price filter but it effects time charts only and not range chart. Any ideas? Picture attached.

[NinjaTrader_DrewO]

Hello,

Thanks for your post.

I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20160807.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20160807.txt"

I look forward to hearing from you.

[FL Trader]

Sorry I forgot to mention - have opened case 1552863 with Shawn at Ninja Trader and sent log and trace to him. Thank you Drew.