blank charts

[Sparkyboy]

Why do all my charts look like this? (see attachment)

About 70% of the time, when I go to load a new chart (no indicators) it's blank. It happens on daily, weekly, charts, intraday.

I have to close down NT7 and restart to get new charts to load. Incidentally, this issue occurs on my two machines and also on my friend's laptop, which tends to indicate it's a fault with the program.

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

So I may look into this issue further please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt