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    Fxcm

    Hello,

    I can connect without problems with FXCM in NT but when I try to open a forex chart nothing appears...

    I don´t know what to try, could you help me please?

    Thanks

    Sincerely

    #2
    Hello dvercher,

    Thank you for your post,

    To test, please reset your instruments, this will ensure that the internal setting for the instruments are up-to-date with server specifications: Disconnect and go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.

    You will need to close and restart NinjaTrader for the settings to take effect.

    If you're still unable to get data when opening charts, please let me know who are you connected to? This is displayed in green on lower left corner of the Control Center window.

    What instrument have you selected?

    (For a chart) what interval is selected?

    Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
    Eric B.NinjaTrader Customer Service

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