No historical data

[trader413]

Ninjatrader is not requesting any historical data. whenever i open a chart i only get data from the point that i signed in. usually i would get a dialog box saying "Loading data" and then another one saying "saving" but none of these message appears now. I am using ampfutures for data.

[NinjaTrader_Jessica]

Please go to Tools--> Account Connections--> select Zen-Fire--> Click change.

Then make sure you have Enabled checked under Historical Data.

Also please check your log tab for error messages.

[trader413]

There is no error message in the log file and historical data is checked. I have been using ninjatrader without this problem up until this morning when i log in. I did a disk degragment last night so i don't know if that have anything to do with this problem. Also i have been playing around with with the data files in Documents\NinjaTrader 6.5\db because of some other data problem i was experiencing.

[NinjaTrader_Jessica]

Please make sure you have created an allowance for NinjaTrader in your firewall (as this may have been reset). It sounds like you are having difficulty accesses the data servers.

[trader413]

My firewall is currently off and i dont think that I am having problems accessing the data server because i am getting data from there. when i create a chart i can see current activity from the point that i logged on.

[NinjaTrader_Jessica]

The historical data is separate.

If you go to Help--> License Key--> and click ok does the license verify as you would expect?

Also when you right click in the chart is Reload historical data an option?

[trader413]

Reload historical data is not a option when i right click on a chart and yes the license does verify as i would expect.

[NinjaTrader_VinceB]

HI,

What instrument are you looking at and what interval etc (min, tick)?

[trader413]

I am trying to load the ES with 2000 volume bars.

[NinjaTrader_Jason]

Could you please go to Tools-->Historical Data-->Delete and delete the historical data you like to display in your charts.

Open up a new chart and check if it will display historical data.

If not, I suggest to delete the database and use a fresh new one. Note, you will lose all ATM templates, trade history and saved chart data.

Go to My Documents-->NinjaTrader 6.5-->db and delete the NinjaTrader.mdb file.

Start NinjaTrader and check if the issue persists.

[trader413]

I am still having the same problem.

[NinjaTrader_VinceB]

Please send a note to support at ninjatrader dot com describing your issue and including your phone number so we can schedule a call.

[trader413]

Do you know the url and port setting for zenfire in Tools-->Option Data-->Data server?

[alesio]

i have the exact same problem and tried all the above.. any help pls

[NinjaTrader_VinceB]

This is what I have listed:

URL: 64.202.118.132
Port: 31654