Charts takes way lo tong to load (when they do)

[petrog]

Hello, I've bought the NT8, connected my IB where I have realtime market data, but after many hours reading an trying can't make it work.

I trade mostly futures, and most of the times when I try to load a chart it says: "Error in requesting historical data from IB...."
Some times it load the charts but it takes way too long and I'm trying short time frames.

For example on one popular stock: loading a 15min AAPL chart, for 3 days takes 30 seconds to load.... That doesn't work to me.

Finally I'm needing tick charts, and as far as I know IB don't have tick data, so I should use another market data provider. Can you give me a recommendation? Tried Kinetick but is way to expensive, it says 50 USD minimum but it force you to add "optionals" (so is not optional) that gives me a total of 300 USD monthly...

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

So I may be sure there are no errors being generated please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".