CQG demo can't connect?

[reretrade]

Anybody else has issue connecting to the demo? I haven't been able to connect since this morning.

Wantd to check it is down or something else.

[NinjaTrader_Jason]

Hello reretrade,

I am not aware of any issues. Can you please tell me what error you experience when you try to connect. Please note that NinjaTrader Continuum/CQG demo connections are only valid for about 2 weeks. Could it be your demo connection is expired?

[reretrade]

Hello reretrade,

I am not aware of any issues. Can you please tell me what error you experience when you try to connect. Please note that NinjaTrader Continuum/CQG demo connections are only valid for about 2 weeks. Could it be your demo connection is expired?

Not sure if the demo has expired. I registered for another demo and still can't connect with the new login. Got the following msg:

Login failed: Login System returned an error: Network connection to Login System is unavailable.

[NinjaTrader_Jason]

Can you please go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, CQG demo can't connect?' in the subject field and enable 'Log and trace files'.

In the meantime, please try a reset of your router and check if this allows you to connect.

[reretrade]

thanks, i have just sent the support email