Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

can't send email

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    can't send email

    I keep getting error: "failed to mail: you must setup your email account settings"
    I'm in the tools->options->misc tab but not sure what to do from here

    #2
    Hello,

    Thank you for the question.

    You would need to configure an email account in order to use the email features in the platform. To do this you would need to get the SMTP server information for the email provider you use. Often this information can be found by using google or contacting the provider. A simple example is gmail, you could search for "Gmail SMTP settings" and the result here would be the settings needed for NinjaTrader depending on how the gmail account is configured: https://support.google.com/a/answer/176600?hl=en

    After finding the information for the email provider you use, enter the information and press OK to the options menu to save it. Then you can do the email test after saving the information, if you do not click the OK button to save the test will fail.



    I look forward to being of further assistance.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    68 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 04-01-2026, 02:41 AM
    0 responses
    38 views
    0 likes
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    63 views
    1 like
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    62 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    53 views
    0 likes
    Last Post CarlTrading  
    Working...
    X