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NT8 Chart used to work but now stuck

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    NT8 Chart used to work but now stuck

    My connection is IB
    All charts, ES, CL, AAPL, GILD, etc used to work but after NT8 froze a few moments ago, I killed NT8 and re-loaded it. All charts stuck.

    Any idea how to fix this type of issues?

    #2
    Hello ssg10,

    Could you please send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.
    Shawn B.NinjaTrader Customer Service

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