Mystic phenomena in Continuum datafeed

[Rainbowtrader]

Hello traders,

in this thread I am giving you a short movie and 3 screenshots from its for showing, what is scary in this market data feed from Continuum for me. The instrument is Crude Oil, CL, and this scary movements I had seen at least at 28. of April 2016. This video now are from today, the 12. of March 2016.

Please: I know, what spread expansions are. And that, what you can watching here are not typical spread expansions. In this short video you can see, that in one case the bid-line is jumping (second 21), in another situation the ask-line is jumping (second 43) and in a third case both are jumping together (second 26).

This is not a price moving. Its a very fast jump and back for a reason.

I want to know, REALLY TO KNOW - EXACTLY, what the holy grail that is. Its Continuum? Its an algorithm, that f***s the traders special in crude oil? Or its an cable problem, that is only in special times doing crazy things? Can I trust Continuum fully? Do I get my money back from Ninjatraderbrokerage in case of filling by this strange irregular movements (losts or stopping out more than 60 ticks) AGAINST me?

Best regards,
Rainbowtrader

[sledge]

Do you see the same thing in the super dom?

[NinjaTrader_Brandon]

Hello Rainbowtrader,
Thanks for your post.
Please complete sledge's test as this will verify if this is a data issue or custom script issue.
As far as compensation, your orders would be at the broker/exchange and fill per market conditions. Bad ticks of data would not result in fill where the market never reached.

[Rainbowtrader]

Hello traders!

@Super DOM: I dont know, because I dont use the Super DOM, but for that I see the problem, that jumps from 30 oder 60 or more ticks I cant see on its, because I am having not the Super DOM data for its. If I remember right, then the next 5 or maximum 10 rows over and unter the actually price. 5 rows, if I remember. (sorry, now no testing possible, I am traveling).

@Bad ticks: if this has no effect for real data feed, then its not a catastrophe. But: waht it is, that I want to know and I want to stop its. And really: I had only seen in Crude Oil and only to this special time frames at 28.04.2016 and 12.05.2016. No other instrument are id this - or I had not seen.

BUT: I did a test with the sim account: the order from my atm strategy (in this case the target) from my sim account were filled by this jumps. So this crazy bad oscillations are working, are triggering orders. 2 trades in sim account yesterday showed this effect after the work with my real account.

So what now?

Best regards,
Rainbowtrader

[NinjaTrader_Brandon]

Hello Rainbowtrader,
Thanks for your reply.
You can email platformsupport[at]ninjatrader[dot]com with a link to this forum topic, your number, and requesting a call so we can verify your data and look into resolving. We may need to repair the install and repair the instruments/database.

[Rainbowtrader]

Hello Brandon,

okay, I did so, I am waiting for the request for the call.
Thanks lot!

Best regards,

Rainbowtrader