"Login failed: Unable to connect to the remote server"

[engrvivs]

Hi,

I am unable to connect to demo accounts of Ninja Trader Continuum and CQG in either NT7 or NT8.

NT8 displays message "Login failed: Unable to connect to the remote server".

Any ideas to resolve the issue?

Thanks
Vivek

[NinjaTrader_Jason]

Hello Vivek,

Can you please try a reset of your modem/router first and check if this will make a difference.

Are you wireless connected? If so, please hard wire your computer to your modem/router if possible.

How many devices do you have connected to your modem/router? Is NinjaTrader able to connect if less devices are connected to your modem/router?

[engrvivs]

Thanks Jason, it worked by reducing load on the modem.