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    cant connect error message

    cant connect error message
    Attached Files

    #2
    Hello Gregory Arkadin,

    Thank you for writing in.

    Please send an email to platformsupport [AT] ninjatrader [DOT] com with your log and trace files attached to the message. Please do not attach these files to a forum post.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20160430.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20160430.txt"

    Ensure both my name and a link to this thread are included in the body of your email.
    Zachary G.NinjaTrader Customer Service

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