How to change License code ?

[T2020]

I have just signed with Pro Active / Zen Fire Sim account. How do I change the license code from the code I got from Ninja originally ? thx

[NinjaTrader_Jason]

You can change the license under Help-->License Key.

[T2020]

Thanks again Jason . Say , Ninja says I' m connected to Zen fire , but I'm
getting no streaming data . Nothing shows up on a Dom either . ???

[NinjaTrader_Jason]

Can you please check the Log-tab for any funny messages.

What instrument do you have selected in NinjaTrader? Does this behavior occur with all instruments?

[T2020]

Says Price feed connected 1st and then says it's lost . Apparently it connects
and disconnects in the same second .

[NinjaTrader_Jason]

Could you please try removing and recreating the account connection. If the issue persists, please send a note to "support AT ninjatrader DOT com". Reference this post and put "Attn Jason" in the subject header and include your Zen-Fire login credentials, so I can test the connection on my end.

[T2020]

Is this the actual email address :support AT ninjatrader DOT com . Not
working

[NinjaTrader_VinceB]

That is the correct email addres for support.

Otherwise try to submit an inquiry from here:

http://www.ninjatrader-helpdesk.com/index.php?pg=request