Can't log into FXCM from NT today suddenly

ShruggedAtlas

Senior Member

Join Date: Jun 2011

Posts: 215
#1

Can't log into FXCM from NT today suddenly

03-30-2016, 12:49 PM

I am getting an FXCM authentication server error - See image included. I am able to access my FXCM account from the FXCM trading app and from the iphone app. NT will not allow me access suddenly. Was working fine until just now.
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NinjaTrader_ChristopherJ

NinjaTrader Customer Service

Join Date: Feb 2009

Posts: 7149
#2

03-30-2016, 01:34 PM

Hello,

Thank you for your post.

Please shut down your PC then reboot your modem, restart your PC and let me know if you can then connect successfully.

If the issue does persists please send an email to [email protected]

Christopher J.NinjaTrader Customer Service
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ShruggedAtlas

Senior Member

Join Date: Jun 2011

Posts: 215
#3

03-30-2016, 04:40 PM

This solved the problem. funny this could happen since I've changed nothing and was working fine this morning. Oh well. Thanks!
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