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Un-able to view historical price on the chart

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    Un-able to view historical price on the chart

    hi there,

    Im having trouble looking at the historical price on my ES 06-16 chart. Its weird, intially i was told to change my contract from Es 03-16 to 06-16 as the previous one had expired, It worked for a couple of days.

    Now after turning on my ninja trader account, My chart only has like 2 candle sticks, even after changing it to a 5minute chart. I and unable to see what went on the pass few days.

    I put down in my data, days to load as "5", but again, I do not see anything happening to the chart.

    your help will be greatly appreciated, thank you so much!

    #2
    Hello,

    Thanks for your post.

    I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20160330.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20160330.txt"

    I look forward to hearing from you.
    Drew O.NinjaTrader Customer Service

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