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Chart showed a gap after difficult platform launch

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    Chart showed a gap after difficult platform launch

    My platform took 10 min to launch. It finally opened without my workspace from the previous open. My chart data had a huge gap. Did I miss something or is my NT app having issues?: mad:

    I restarted my platform and the correct data without the gap is good.
    Last edited by wtoddbuckley; 03-17-2016, 08:13 AM. Reason: I fixed it.

    #2
    wtoddbuckley,
    Items like connect on startup and tick data may cause long startup times. When the market opens and any high volume times may cause slower load times. If you receive these gaps I would recommend reloading the historical data on your chart. You may do this by right clicking on the chart and selecting "Reload Historical Data".

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