no text in chart

[robje737]

Hi,

suddenly i experience an issue in my charts;

I can't get a text box anymore in my charts ( via drawingtools, text (F12), see picture ). Instead i do get a databox when i start typing ( second picture ).

I did restart NT completely, but no change.

Wat may cause this?

Kind regards,

Rob

[NinjaTrader_Jason]

Hello Rob,

Are you able to reproduce this consistently?

Can you please send me your log and trace files for today. Log and trace files can be found at the following locations. Please attach the files in your email and send them to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, no text in chart' in the subject field.

Documents--> NinjaTrader 7--> Log--> log.20160309 for today. (log.yyyymmdd for any other date)

Documents--> NinjaTrader 7--> Trace--> trace.20160309 for today. (trace.yyyymmdd for any other date)

[robje737]

Jason,

I have send it,
thanks for the help.

Rob

[robje737]

Jason,

well done, problem resolved, thanks a million!

rob

[NinjaTrader_Jason]

Good to hear the issue was solved after an uninstall/reinstall of NinjaTrader.

You are welcome, happy to help!