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    Missing Bars

    Apologies if I didn't look for the answers in the right place but I installed the free version of NT 7 and when I look at the 1 hour chart or below, there is not enough candles on the left. I'm using the demo live data from fxcm.



    Also, I am wondering how to get the 4 hour chart.

    Also I am not able to load the spx500 index chart.

    Thanks in advance

    cychiu
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    Last edited by cychiu; 02-02-2016, 09:28 AM. Reason: adding my screenshot

    #2
    Hello cychiu,

    Thank you for your post.

    By default, minute-based charts will only load 5 days of historical data. But you can increase this value from the Data Series window.

    You can increase the number of "days to load" by right-clicking the chart and selecting Data Series...

    * This will bring up a window titled "Data Series"
    * From within this window, locate the option "Days to load" from the data series parameters on the right
    * Increase this number to load additional days on your chart
    * Click OK to apply these changes

    You will also be able to increase the days to load when opening a new chart after selecting the instrument that you will be charting.

    Feel free to contact us if you are ever in need of support.

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