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Downloaded new NT7 update,now cannot connect to CQG

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    Downloaded new NT7 update,now cannot connect to CQG

    I just did the mandatory update for NT7 but not I can't connect to CQG. I get a box saying "There only can be one CQG adapter running at any time."

    Pleas advise. Thank you.

    #2
    Hello,

    Thank you for your post.

    It seems something prevented NinjaTrader from properly updating such as NinjaTrader may have been running during the upgrade.

    To resolve this please uninstall and reinstall NinjaTrader. Following these steps will not affect your data, settings, configuration, NinjaScripts, Workspaces, etc.

    First save your license key to a document

    You can locate your license key by going to Help> License Key

    Now exit NinjaTrader and uninstall it within Windows Control Center

    Once uninstalled you can redownload NinjaTrader from the link below



    Paste your license key

    Select Submit

    Download and then run the installer
    KyleNinjaTrader Customer Service

    Comment


      #3
      I had NT7 running during the update. I will go ahead and reinstall. Hopefully this will work.

      Comment


        #4
        Everything looks good now. Thank you.

        Comment

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