Gom cd

[joker23]

Hi guys,

I am using the Gom cd. Now I want to transfer the recorded Data to another PC but after restoring the backup on the new PC Gom does not work anymore. Is there a folder where Gom data is being stored and can I copy this?

Thanks for an answer

[NinjaTrader_DrewO]

Hello joker23,

Thanks for posting today.

Do the GOM indicators display as available if you right-click inside the chart and select "Indicators"?

Did you receive any error messages when creating or restoring from the backup archive?

Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

Thanks in advance.

[joker23]

Hello Drew0,

there is an error message occuring when I only touch the Gom cd in the Indicator window. I remember it was something with wrong XL or so, don`want to try it again, because I have to delete all Gom Indicators on the new PC and import the Gom package again

[NinjaTrader_DrewO]

Hello,

Thanks for your reply.

I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20160201.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20160201.txt"

I look forward to hearing from you.

[joker23]

After deleting calculate value area it looks the same

[NinjaTrader_DrewO]

Hello,

We removed your log file for security reasons, since this contains information you would not want published publicly..
Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20160201.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20160201.txt"

I look forward to hearing from you.