Can't connect using NT 7.0 to AMP/CQG

[higher.high]

Any one see issues connecting to AMP/CQG from NT 7.0.1000.30? I get "Login failed: Unable to connect to the remote server".

Everything ok from my side connectivity wise and AMP support says they have no issues on their end.

[NinjaTrader_Brandon]

Hello higher.high,
Thanks for your post.
I can connect on my end.
The first thing I would recommend doing is exiting NinjaTrader and restarting your modem/router.
If you have an antivirus/firewall installed you will want to add NinjaTrader to it's exceptions list.

[bob5e]

Regarding the new updated version, I can connect to AMP CQG with NT 32 bit but I get the attached error message when I use NT 64 bit. I have tried rebooting a number of times to no avail. Thanks!

[NinjaTrader_Brandon]

Hello bob5e,
Thanks for your post.

What you are seeing would not be related to this thread.

It seems something prevented NinjaTrader from properly updating such as NinjaTrader may have been running during the upgrade.

To resolve this please uninstall and reinstall NinjaTrader. Following these steps will not affect your data, settings, configuration, NinjaScripts, Workspaces, etc.


First save your license key to a document
You can locate your license key by going to Help> License Key
Now exit NinjaTrader and uninstall it within Windows Control Center
Once uninstalled you can redownload NinjaTrader from the link below

http://ninjatrader.com/PlatformDirect

Paste your license key
Select Submit
Download and then run the installer