Ninja making up trades?

[TradeQueen]

Hi

I have noticed today my ninjatrader is showing incorrect entries and exits in the control panel under trades.

NT paid - I just placed a long on cl at 34.05 and moved my stop to 1 tick profit 34.06 and got closed out, however the trade recorded in NT as entry being 33.88? I have attached screen shots of this trade and another 2 I am unsure about.

[NinjaTrader_Jason]

Hello TradeQueen,

Thank you for your note.

Can you please send me your log and trace files, so I can further investigate. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Please put 'Att Jason, 1441995' in the subject field.

[TradeQueen]

Hi Jason

I sent the files a couple of hours ago just want to check you got them?

Caroline

[NinjaTrader_Jason]

I have not received any files so far. Can you please send me the log and trace files manually. You can send them to platformsupport[at]ninjatrader[dot]com. Please put 'Att Jason, 1441995' in the subject field. Log and trace files can be found at the following locations. Please attach the files in your email.

Documents--> NinjaTrader 7--> Log--> log.20160108 for today. (log.yyyymmdd for any other date)

Documents--> NinjaTrader 7--> Trace--> trace.20160108 for today. (trace.yyyymmdd for any other date)

[TradeQueen]

Lucky I checked!

Here you go...

Actually its telling me the trace is too big to upload so will email via my gmail

Cheers

[TradeQueen]

Re: 'Att Jason, 1441995'

Hi Jason .... just thought I'd check you got the files?

Caroline

[NinjaTrader_Jason]

Hello Caroline,

Yes, I received the files. Thank you.

I am investigating now. Once finished, I will let you know.

[koganam]

Hi

I have noticed today my ninjatrader is showing incorrect entries and exits in the control panel under trades.

NT paid - I just placed a long on cl at 34.05 and moved my stop to 1 tick profit 34.06 and got closed out, however the trade recorded in NT as entry being 33.88? I have attached screen shots of this trade and another 2 I am unsure about.

You are trading /CL. 18 tick slippage is not unknown, even if a bit unusual. I have personally once suffered 12 ticks slippage on /CL.

[TradeQueen]

Hi Koganam

Thanks for responding and for the info as I was not aware of this.

My problem however is something different which we have partly sorted, I just need to know why it happened in the first place.