NinjaTrader 7 Not Responding

[emoryhu]

Hello,

My Ninjatrader 7 isn't responding after the beginning logo with Simulated Trading and Live Trading. Restarting computer and reinstalling Ninjatrader 7 do not work. Only way I can get it to work is to delete the config file and setup the charts all over again.

Please help!

[NinjaTrader_ChelseaB]

Hi emoryhu,

This can happen when Connect on startup is enabled for a connection but the connection cannot be made.

Do you have Connect on startup enabled for any connections?

If so, you can send your configuration file to platformsupport [at] ninjatrader [dot] com and we can manually modify your configuration file to disable the Connect on startup without removing the connection.

You will find your NinjaTrader configuration file in the following directory:

• (My) Documents\NinjaTrader 7\config.xml

Do not post your configuration file to the forums as this will contain sensitive information.

[laredo787]

I have this issue but dont undersand the instruction.Can u re phrase?

[tradr]

"Login failed: Unable to connect to the remote server."

is the problem originating with NinjaTrader or AMP/CQG ?

[whiterhino]

I'm having the same issue today. I notice this on Saturdays. Is there a schedule for Continuum down time on the weekends or something?

[laredo787]

white out of NT

Ive forgotten where the "connect on start up" box is located so I dont know if mine is checked or not

as to whether or not its AMP/cqg;i dont know ;all i know is that fifty times a day the charts will basically go whitish,the color coding of charts box ,red in my case ,will expand and fade;and there is no servce

[whiterhino]

I heard back from support, Continuum is down on Saturdays. I don't know about the other issues you are having.

[tradr]

I heard back from support, Continuum is down on Saturdays.

never heard of or experienced That before

connecting ok now: 2:29pm PST