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Continuum not live
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Continuum not live
I recently switched over to Ninja Trader Brokerage and Continuum, and it seems that Continuum isn't live as the graph isn't moving. Is there something special I need to do to set this up? Do I need to fix my connection? Thanks!Tags: None
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Hello CriticalMind,
Can you please send me your log and trace files for today, so I can investigate. Log and trace files can be found at the following locations. Please attach the files in your email and send it to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, Continuum not live' in the subject header.
Documents--> NinjaTrader 7--> Log--> log.20151119 for today. (log.yyyymmdd for any other date)
Documents--> NinjaTrader 7--> Trace--> trace.20151119 for today. (trace.yyyymmdd for any other date)JasonNinjaTrader Customer Service
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