can not connect Datafeed

[traderz]

NT8 Connects here but no live data
Its not like CQG to drop the ball like this.

I have no issue with live data. Everything works just fine on NT8.

[Trader108]

Continuum no Connection

Same issue here :

NT8 connect to NT Continuum which is CQG I suppose but no data are coming in.

NT7 does not even connect to NT Continuum.

Is there any time set for resolution??

[mohammed Akram Sowcar]

Demo not able to login at CQG

Sir as per link received by mail, i could find the procedure how to edit config.eml file and change all true to false and save, BUT after even changing i still could not login with error invalid login ID / password And even after having a new demo used ID and password my problem is still the same,
Sir it been more then 8 hours by now kindly do the needful, I request you to have my system with remote access and solve my issue,
Your early action is highly appreciated,
Waiting eagerly for your reply/action

Regards,
Mohammed Akram

[mohammed Akram Sowcar]

Hello,

Thanks for your posts.

If you have connect on start up preventing your NinjaTrader from opening you can follow the steps below.

Note, this will not resolve being able to connect - More information on this will be included once available.

First ensure NinjaTrader's process is ended by pushing CTRL+ALT+Delete on your keyboard to open Windows Task Manager

Select the Processes tab

If you see NinjaTrader select it and press End Process

Within Windows open (My) Documents> NinjaTrader 7

Right click on the config.xml file and select Edit

Press CTRL + F on your keyboard

Search for 'startup>true'

Change the true in this to 'false'

Repeate for additonal connections

Click the X on the document and save the changes

Now you will be able to start NinjaTrader

Sir as per link received by mail, i could find the procedure how to edit config.eml file and change all true to false and save, BUT after even changing i still could not login with error invalid login ID / password And even after having a new demo used ID and password my problem is still the same,
Sir it been more then 8 hours by now kindly do the needful, I request you to have my system with remote access and solve my issue,
Your early action is highly appreciated,
Waiting eagerly for your reply/action

Regards,
Mohammed Akram

[NinjaTrader_Brandon]

Hello mohammed Akram Sowcar,

Thanks for your reply.

In the bold text from your quote you can see this will not resolve the connection. I cannot resolve this with a remote call. The error is not on your end. We are awaiting for a resolution on the back end. This thread will be updated when there is more information.

[OntheCusp]

Brandon,
I saw another thread where it said the Demo NT free datafeed (Continuum) expires in 14 days? Is this true? I thought it was free to use until you're ready to trade live...Thanks.

[martin22alex]

Hello Brandon, I can't connect to demo still? any news? Thanks

[tenna]

Just updating
12:01 pm Eastern Time still no connection.

[NinjaTrader_Brandon]

Hello,

Thanks for your replies.

No, there is no updates. I will post to this once these is.

Correct, demos last 2 weeks. You can request up to 2 demos every 90 days. This is limited by the CME. If you need data beyond that I would recommend that you subscribe to a data feed such as Kinetick.
Kinetick has been designed to be the optimal market data feed for the NinjaTrader 7 platform and is Free for End of Day data for stocks, futures and Forex.
Streaming real-time and intraday quote service start as low as $55/month. Please see the Kinetick website for more information: http://www.kinetick.com/

[MaximeCau]

I have no issue with live data. Everything works just fine on NT8.

Sometimes it works sometimes it doesn't on NT8 ... but always succeed to connect

[danemo]

Now It´s working fine. Thank you

[OntheCusp]

Thanks Brandon,
If I subscribe to Kinetick for datafeed, will I still be able to do simulation trades with OCO orders etc as I'm currently doing with Continuum (CQG demo account)?

Or if I open an account with Ninjatrader and use the Direct version of NT, will I be able to get Continuum for free and continue to do Simulation trades? (I assume I'll be charged $25 a month for no live trades?)

Thanks.

[NinjaTrader_Brandon]

Hello OntheCusp,

Thanks for your reply.

Yes, you can use any supported data feed for your license to sim trade with their live data. For information about a brokerage account you can email brokeragesupport[at]ninjatrader[dot]com

[NinjaTrader_Brandon]

Hello,

We have gotten reports from multiple users that they can connect at this time.
We have not yet received word on this from CQG however.

[liorzuk]

yes i get in now its connected