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Error/Warning Msg on Log on Globex Contract

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    Error/Warning Msg on Log on Globex Contract

    Hello

    I`ve been getting a msg on the NT Log about chart data for "YM 12-15", unable to load historical data, Unknown instrument.

    I checked my default list of instruments and YM 12-15 is there and its valid. Also YM 12-15 is still an active traded contract, so I don`t understand why this log message is popping up. I`ve attached a screen scrape.

    Can you please let me know ?

    Thanks
    Attached Files

    #2
    Hello rayko,

    Thank you for your post.

    What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)

    Who are you connected to? This is displayed by green on lower left corner of the Control Center window.
    KyleNinjaTrader Customer Service

    Comment


      #3
      Hello,

      I am using 7.0.100.30 and connected to Kinetick

      Comment


        #4
        To reset your instruments please follow the steps below.
        • Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
        • Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
        • Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection


        If your experience persists after the reset please write in to PlatformSupport[AT]NinjaTrader[DOT]com so we may further investigate. Please link this forum post in your message.

        Comment


          #5
          Thanks that fixed it.

          Comment

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