Can't connect to Phillip Captial

[CriticalMind]

Under Tools > Account Connections > Add > Drop Down Menu
there is no Phillip Capital. How do I connect to them?

[NinjaTrader_Jason]

Hello CriticalMind,

Philip Capital is not a broker technology, but a clearing firm. You cannot create a connection in NinjaTrader for Philip Capital. If you have an account with our NinjaTrader brokerage, you can use 3 different broker technologies:

NinjaTrader Continuum
Rithmic for NinjaTrader Brokerage
NinjaTrader FXCM

You will need to select one of these three when you create your account connection.

[CriticalMind]

Thank you for the quick reply.

Are you saying that I select them from the Ninjatrader Connections Options wizard, or do I sign up on their websites?

I still only see Barchart.com, ESignal, Google, IQFeed, Kinetick, TDAmeritrade, and Yahoo in the Provider drop down. How do I update the list?

[NinjaTrader_Jason]

This indicates your license key is set to TD Ameritrade. Therefore it excludes all other broker technologies such as the three broker technologies mentioned in my previous post. I referred to our NinjaTrader brokerage because Philip Capital is one of the two clearing firms our NinjaTrader brokerage uses.

If you like to switch your license key to a different broker technology, please send us an email at platformsales[at]ninjatrader[dot]com.

[suntzu_]

I have the same issue. Funded with Phillip Capital but unable to see those funds in NinjaTrader when I add the connection. It just shows an automatically created simulated account, not the live funds.

[bltdavid]

Sounds like a license key issue ...

[suntzu_]

Sounds like a license key issue ...

Yes, after some more digging I think it is a license key issue. The license key I currently have starts with SIM, so I'm assuming it's a sim license key. I wish I was given more info about this when I signed up.