IB API (TWS) Order Routing Problems

[BearingHH]

Hello,

since yesterday, I've always used the latest TWS without a problem. But now I try to place an order and it never gets behind the state "PendingSubmit".
I've tried the main TWS version from 7th May 2015, but the API settings are grayed out in the TWS? Also tried the beta version - results also in the "PendingSubmit" problem without an error in the log or trace file.

Is there a new API version from IB which is not supported from the latest NT7 version?

Thanks ahead!

[NinjaTrader_Jason]

Hello BearingHH,

Can you please install TWS version 944.3 - we currently only support TWS 944.3 with NinjaTrader 7. You can download and install TWS 944.3 from our IB connection guide at the link below.

http://www.ninjatrader.com/ConnectionGuides/Interactive-Brokers-Connection-Guide.php

[BearingHH]

Sorry, I'd never read the guide :-) I've installed the version 944.3 without success, its stuck again with "PendingSubmit". Perhaps it is a problem with IB and I should get connected with them? I have no problem to place a manual order in TWS.

Strange is, that I had no problems, since yesterday.

[NinjaTrader_Jason]

Can you please check if the TWS API settings are configured as instructed in the IB connection guide.

The order should not stay in a PendingSubmit state. This state indicates the order has been sent from NinjaTrader. The order state will update to Accepted or Working once the order arrives at the broker/exchange and a signal is sent back to NinjaTrader. A known cause for orders to get stuck in PendingSubmit is that no realtime data is received in NinjaTrader for the instrument you try to trade. Do you receive realtime data for the instrument in question?

[BearingHH]

I have the same TWS API settings and also realtime data (Kinetick) for the instrument (FDAX).
Could any logs or trace files help to solve the problem?

[NinjaTrader_Jason]

Yes, please send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, 1408234' in the subject field and enable 'Log and trace files'.

[DarthTraderson]

Are there any news on this issue? I have the same problems.

[NinjaTrader_Jason]

Hello DarthTraderson,

Can you please send your log and trace files as per post #6.