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order stuck at Pending Submit with TD Ameritrade

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    order stuck at Pending Submit with TD Ameritrade

    Hi Ninja guys,
    please find attached a trace file I would like you to look at. A market order to enter short on NFLX was submitted at 10:15am. It got as far as the state of Pending Submit and then nothing else happened.
    At 11:00am a CancelAllOrders() found the order but couldn't cancel it.

    2015-10-14 11:00:29:825 (TD Ameritrade) Cbi.Order.QueueCancel: order queued, since it's in state 'PendingSubmit': Order='f47596fe07e84021a4aa3f4558287a2f/865486933' Name='SE_NFLX_msStockGroupRenkoScalp' State=PendingSubmit Instrument='NFLX'

    This strategy works in sim, its NT 7.0.1000.29 (Live).

    Thanks,
    saltminer
    Last edited by NinjaTrader_PatrickH; 10-15-2015, 06:16 AM.

    #2
    Hello saltminer,

    Thank you for your post.

    Please send us your log and trace to platformsupport[at]ninjatrader[dot]com with this thread in reference:
    "http://ninjatrader.com/support/forum/showthread.php?t=79230"

    I have removed your Trace from this public forum as it contains information you may not wish to have public.
    I did review the file, but there are no details that I could see that would point to the reason several orders were stuck in pending submit.

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