ninja tradercontinuum login failed

[shurikn]

hi
this morning i can't connect to ninja trader i had a demo continuum i saw in the forum a post who have to download a new demo acount i did it to but i had the same response login failed:invalid user or password .
thank shurikn

[NinjaTrader_Jason]

Hello shurikn,

Can you please send me an email at platformsupport[at]ninjatrader[dot]com. Please put 'Att Jason, ninja tradercontinuum login failed' in the subject header.

[shurikn]

hi
i sent you a email this morning is theire any solution to resolve my problem?
thank best regard
shurikn

[NinjaTrader_Brandon]

Hello shurikn,

Thanks for your reply.

What is the ticket number from your email so I can look it up?

[shurikn]

hi
the ticket was 'att jason,ninja tradercontinuum login failed'
<CAKgUSJGUChT66sdBtH0zE99ch6g1dqQ-qdOGWYN=qNoMaRF5OQ@mail.gmail.com>here the message id

[NinjaTrader_Brandon]

Hello shurikn,

Thanks for your reply.

Do you have a ticket number? If not we may have not received your email and you will need to resend it. Include a link to this forum topic in the email