Problems with the real-time

[retnis]

Hello
From this morning not riesaco more to operate the platform ninja
Opens but the real time does not work despite the connection is active
I am using a demo with data CQG
Yesterday it was fine and I did not change it installed indicators
Please log me these errors (see Annex)
But I do not know what to do
You have any suggestions ??
Greetings

[NinjaTrader_EricB]

Hello retnis,

Thank you for your post,

First, please verify your connected via File > Connect. You should see a green Connected indicator in the lower left of the Control Center.

Next, what futures contracts are you loading? For example, ES 12-15, CL 10-15, ect.

Unfortunately, I was not able to open the attachment you posted, can you please let me know the errors you're seeing?

I look forward to assisting further.

[retnis]

I send you the log file as a CSV file
so you see all the mistakes of the day

[retnis]

I am also sending a photo

[NinjaTrader_EricB]

Thank you for your reply,

It looks like the issues are with the third-party indicators, I suggest first to remove the add-on (Tools > Edit NinjaScript, or File > Utilities > Remove NinjaScript Assembly) and then re-add it again (File > Utilities > Import NinjaScript).

If you still see the same behavior on the new installation, you will need to report the issue to the vendor, as they best will be able to troubleshoot and diagnose issues with their product.

To troubleshoot the situation, you may take the following steps to force NinjaTrader to start without your saved workspace(s). This will allow you to access the Control Center and connect free of the error you're seeing with the indicators.

Note: this will not remove any settings or data.

1. Shut down NinjaTrader
2. Navigate to the folder (My) Documents\NinjaTrader 7\workspaces
3. Delete the file named "_Workspaces.XML".
4. Right click on "Untitled1.xml"
5. Select Rename
6. Rename it to "Untitiled1 Old.xml"
7. After deleting and renaming the files above, restart NinjaTrader which should startup without any workspaces.

Open a new chart (File > New > Chart) without any indicators or add-ons loaded and test for issue.

If no issues on this new workspace, please try opening the previous workspace by going to File--> Workspaces--> Open workspace.

[retnis]

Thank you
problem solved....
procedure performed in seven points
reloaded templates
everything is back to normal
although there is still no explanation for the phenomenon because I have not deleted anything that was there
Thanks again
Greetings