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    Hello,

    first I want to mention - again - that NinjaTrader is a great software and you guys from NinjaTrader Support are great. I couldnt´do with any other software I used the last years what I did with NinjaTrader.

    But I have a question to the forum (after over 1000 posts, LOL). When there is a reply to a question or I do a question in an existing thread and someone (means a person who know nothing maybe, like me) is doing a reply can I expect a qualitative reply from NT-support after this? Are the questions and answers supervised? Or is the question maybe not evident anymore when there was ANY reply?

    Thank you
    Tony

    #2
    Hello Tony,

    Thanks for writing in.

    All incoming messages are reviewed, even after another member has replied.
    A support representative typically will verify if another users reply is correct, however this may not always be the case. If you do not see a support representative respond back and want our verification, you may request it in the post and we will see the message and respond.

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