Orders from strategies do not fire (sometimes)

[reubenlasky]

Hi there:

This is so strange. I use a fully paid NT7, IB TWS and IQ datafeed. The IB account trades with real money (of course). I trade FDAX, 6E, 6S, ES and Forex. I also send the same signals to Collective2 with their sim accounts for testing purpose. With NT7 on, I always connect to IQ Datafeed first and IB TWS second. I use exclusively range charts for my strategies. Here is the issue - there are times when the strategy will not fire on IB account but will fire on the sim account with Collective2 or vice versa. There is not a fixed pattern that I can observe. About half of the time, both will fire (which is the way it is supposed to be) when I check the order page. I could not figure out why? Anybody has a clue on this one? Many thanks!!

[sledge]

Is there anything in the log/trace folder files confirming order entry?

Are there any rejections?

[reubenlasky]

Is there anything in the log/trace folder files confirming order entry?

Are there any rejections?

No rejections. Rejected orders will show up in a window on a screen. There is none. There is no cancelled order either, as I checked the order page. I am thinking that it might be the datafeed, but since I connect to IQFeed first and IB TWS second, all the strategies should have IQFeed's data stream as input, am I correct?

[NinjaTrader_ChelseaB]

Hello reubenlasky,

Please send an email to platformsupport [at] ninjatrader [dot] com. We will need your log and trace which will contain sensitive information.

[reubenlasky]

Hello reubenlasky,

Please send an email to platformsupport [at] ninjatrader [dot] com. We will need your log and trace which will contain sensitive information.

Thanks, Chelsea, it seems to be working now, from the log file, there were some connection issues with IB TWS, but somehow the strategies stayed 'green' and were not disabled. Since I daytrade anyway, I manually disable and enable each strategy every day and so far I haven't had any problems.