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NinjaTrader application has stop working

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    NinjaTrader application has stop working

    i just install NT on my win 7 and when i try to open NT a error massage say

    " NinjaTrader application has stop working "

    so how i can fix this problem ??

    #2
    Hello bobo22,

    Can you please send me your log and trace files for today so I can investigate. Log and trace files can be found at the following locations. Please attach the files in your email.

    Documents--> NinjaTrader 7--> Log--> log.20150818 for today. (log.yyyymmdd for any other date)

    Documents--> NinjaTrader 7--> Trace--> trace.20150818 for today. (trace.yyyymmdd for any other date)

    You can send it to platformsupport[at]ninjatrader[dot]com. Please put 'Att Jason, NinjaTrader application has stop working' in the subject header.
    JasonNinjaTrader Customer Service

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