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error when trying to use back up

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    error when trying to use back up

    Hello,
    Received this error when attempting to back up NT today. Any ideas?

    Note: I just installed a windows 7 update before trying the back up.
    After install of this up date I lost my continuum connection and had to and Continuum
    back to the list of data feeds.
    Attached Files

    #2
    Hello Riverend,

    Thank you for your post.

    Can you send us your Log and Trace files?

    Please send me your log and trace files for today so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Please reference this thread in your e-mail: http://ninjatrader.com/support/forum...ad.php?t=77216

    Comment


      #3
      Hello PatrickH
      Log and trace files sent 8.16.15 10:14 EST

      Thanks for the help

      Reference email http://ninjatrader.com/support/forum...ad.php?t=77216

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