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    platform support request

    Hi,

    Today I received an email from [email protected] that was supposedly a followup to an email they sent me 3 days ago asking for log and trace files to resolve an issue. I never received the quoted email from 3 days ago, and I don't recall submitting any support request, as I usually just hop onto the forums. So... what happened here?

    Thanks

    Edit: Sorry I'm not sure which subforum this should go into. Please feel free to move it to the correct one, this just seemed like the most active one this am.

    #2
    Hello pretender

    Please respond to the email you are referring to asking for the original inquiry.
    Christopher S.NinjaTrader Customer Service

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