Market Replay, Frozen Sell Stop Order

[i2w8am9ii2]

Hello, Using Market Replay, I set a Sell Stop Order above current prices, as I wanted to go short if prices reached there.

Prices then went below my Sell Stop Order and did not trigger the entry. So I realized I placed the wrong type of order and tried to cancel the Sell Stop Order (I think I should've placed a Sell Limit Order). No matter what I tried to do (clicking on the 'x', pressing the 'Close' button, pressing the 'Flat' button, nothing would close out my Sell Stop Order (prices are currently below it).

So I tried to disconnect from the Market Replay connection and got the following message:

'You have one active order, do you really want to disconnect?'

It's things like this that keep coming up while I am trying to backtest trade entry methods that prevent me from getting anything done.

Please let me know, how do I close out a Sell Stop Order that I no longer want sitting there?

[NinjaTrader_Kyle]

Hello,

Thank you for contacting us to report the issue.

So that I can investigate please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's log and trace files.


You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20150813.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20150813.txt"