Unable to verify license...

[YanCanCook]

Same issue. Also connections to my broker are gone along with license key being empty.

[NathanO]

I was having the same problem but just tried again and it verified!

[TonyCDet]

Back online

I am receiving the same error.

Server must be plugged in now its working...

[jhowinvest]

Now it's working for me.

[billm]

up and running

What was the issue, pray tell?
Fortunately, the markets are still there, at least for now. /sic

[NinjaTrader_James]

Good Morning Everyone,

First, please allow me to apologize for this licensing issue. It has been fully resolved and a restart of NinjaTrader should clear things up on your end.

We experienced some down time on one of our main licensing servers and while we do have back-ups, some of our customers were not routed to those backup servers. With that said, we have several trace files from affected users and our development team is working on correcting that issue moving forward.

Thanks for both reporting and for working with us while we got everyone back up and running.

[AndyM]

Good Morning Everyone,

First, please allow me to apologize for this licensing issue. It has been fully resolved and a restart of NinjaTrader should clear things up on your end.

We experienced some down time on one of our main licensing servers and while we do have back-ups, some of our customers were not routed to those backup servers. With that said, we have several trace files from affected users and our development team is working on correcting that issue moving forward.

Thanks for both reporting and for working with us while we got everyone back up and running.

No problem thanks for the update.