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Problem in chart

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    Problem in chart



    Hi, my father has a problem with his charts, that's an pic took from the eurjpy one, as you can see, there is an important cut in his chart. We use the same broker and platform, (IB/Ninjatrader7) and i don't have this problem, i see the chart perfectly, i don't see this cut, but he does. Could it be a setting problem with his NT7 platform?

    Sorry for my english.

    #2
    Hello clioloko,

    Does it make a difference if you right click in the chart and you select 'Reload All Historical Data'? If the issue remains, please shut down NinjaTrader and go to C:\-->Users-->*Windows user account*-->Documents-->NinjaTrader 7-->db and delete the cache folder. Start NinjaTrader and check again.
    JasonNinjaTrader Customer Service

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