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Missing daily bar

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    Missing daily bar

    Hello,
    I have missing today daily bar. All time frame is correct in all instrument, except forex.
    Restart NJ not help. Log is clean, except this message:
    14.7.2015 15:56:36 Order Kinetick Globex Non-Pro Fees eligibility verified. Server validation successful for 'InteractiveBrokers'

    Thank you for you time
    Attached Files

    #2
    Hello fLife,
    Thanks for posting today.

    To resolve this, please try resetting your instruments.
    • Disconnect from your data feed: NinjaTrader Control Center > File > Disconnect > Select your data feed
    • Reset your Instruments: NinjaTrader Control Center > Tools > Options > Data tab > Reset Instruments >OK
    • Restart NinjaTrader > Connect (NinjaTrader Control Center > File > Connect > Select your connection


    Please let us know if you are unable to receive live data after trying the above.
    Alex G.NinjaTrader Customer Service

    Comment


      #3
      Reset Instruments not help.
      Something else?

      Comment


        #4
        Originally posted by fLife View Post
        Reset Instruments not help.
        Something else?
        Check the end date under DataSeries settings.

        Comment


          #5
          Today.
          This is not way. But thank for your effort.

          Comment


            #6
            Hello fLife,
            Thanks for the reply.

            This may be being caused by an error in your historical data saved for that instrument. Please delete your historical for the ES daily data using the instructions provided at the following page of the NinjaTrader Help Guide:
            Removing Historical Data http://ninjatrader.com/support/helpG...7/?editing.htm
            • Once the data has been deleted close NinjaTrader. Open the Documents\NinjaTrader7\db\cache folder. Select all files then right mouse click and select “delete.”
            • Open NinjaTrader and connect to your data provider. Open an new chart.

            Please let me know if this resolves your issue.
            Alex G.NinjaTrader Customer Service

            Comment


              #7
              I did it, but it did not help.

              Comment


                #8
                Hello fLife,
                Thanks for the reply.

                Please send me your log and trace files for today so that I may look into what occurred.

                You can do this by going to the Control Center-> Help-> Mail to Platform Support.

                Please reference the following ticket number in the body of the email: 1352080

                I look forward to your reply and further assisting.
                Alex G.NinjaTrader Customer Service

                Comment


                  #9
                  Hello,
                  no longer needed. The situation has returned to normal.
                  I'm a little confused, but it works.
                  Thanks for all the advice.

                  Comment

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