failes connection to fxcm

[akkiss]

Hi, cuold you help me?
I use an NT7 with a cable modem connection to internet. Now I have moved, and I tried to use a mobil internet stick to connect to fxcm. I got an error message: "Login failed:A connection cannot be established since your account supports hedging. You must contact your broker to have hedgind disabled before you can connect."
I can connect with on cable, but cannot on mobil stick. What is the reason, and what is the solution?

Best regards
Akos

[NinjaTrader_Jason]

Hello Akos,

The connection error you experience is unexpected. The error applies to the account itself - it cannot be connected, because hedging is enabled. You should have experienced this error at your initial location as well.

Can you please send me your Config.xml file so I can test your connection on my end. You can find the Config.xml file at Documents--> NinjaTrader 7. Please attach it in your email and send it to platformsupport[at]ninjatrader[dot]com. Please put 'Att Jason, failes connection to fxcm' in the subject header.