Unusual Volume

[outsource]

Hello,Support,

what wrong with displaying the Volume via Continuum?It shows the enormous volume for the period between the May 16 and the May23??

[NinjaTrader_Jason]

Hello outsource,

Thank you for reporting. I experience the same on my end. I will forward a report to our data server team.

[outsource]

Hello outsource,

Thank you for reporting. I experience the same on my end. I will forward a report to our data server team.

Hi Jason,

please report back to this thread what it was.

Thank you

[NinjaTrader_Jason]

The data server team has switched historical data servers. Can you please disconnect Continuum and subsequently re-connect for the switch to take effect. Subsequently you should load volume data as expected.

Unfortunately volume data was incorrectly recorded on the affected server.

[outsource]

The data server team has switched historical data servers. Can you please disconnect Continuum and subsequently re-connect for the switch to take effect. Subsequently you should load volume data as expected.

Unfortunately volume data was incorrectly recorded on the affected server.

I re-started platform and have the same issue with the volume,Jason.What did you mean by ''subsequently re-connect''?I just re-started the platform and nothing changed.

[sledge]

I re-started platform and have the same issue with the volume,Jason.What did you mean by ''subsequently re-connect''?I just re-started the platform and nothing changed.

I believe he simply meant to disconnect and reconnect.

I would guess, if you have reconnected your connection - and nothing is changed, you might need to right click, and choose "Reload all historical data"...

[outsource]

I believe he simply meant to disconnect and reconnect.

I would guess, if you have reconnected your connection - and nothing is changed, you might need to right click, and choose "Reload all historical data"...

Thanks, sledge

Just did exactly that.