Cannot find Patsystems in account connection setup

[susuman]

Hi there,

I was able to connect to pats in ninjatrader , but all a sudden, the connection was missing, So i go to account connection setup, the pats is no longer available.

Kindly help.

[NinjaTrader_DrewO]

Hello,

Thanks for your note.

I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20150518.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20150518.txt"

I look forward to hearing from you.