chart isn't updating

[joemiller]

my chart isn't updating from a connection to interactive brokers.
I have checked many things. any suggestions about what I should do
will be appreciated?

[NinjaTrader_EricB]

Hello,

Thank you for your post. What symbol are you trying to chart? If applicable, please include the expiry (Example: ES 06-15)

What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)

What version or build of TWS are you using? This is found at Help > About TWS.

You must have standalone Traders Workstation (TWS) version 944.3 (browser version is not supported) installed

http://www.ninjatrader.com/ninjatrad...tall_944_3.exe



I look forward to your reply.

[joemiller]

Thank you for your post. What symbol are you trying to chart? If applicable, please include the expiry (Example: ES 06-15)
EURUSD

What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)
7.0.1000.27

What version or build of TWS are you using? This is found at Help > About TWS.
bUILD 944.3B

[NinjaTrader_EricB]

Thank you for your reply,

The following link will take you to a page that details the steps required for creating a connection to Interactive Brokers and specific connection configuration information, please verify your configuration settings.

http://www.ninjatrader.com/Connectio...tion-Guide.php
Also, please try resetting your instruments.

Disconnect from your data feed: NinjaTrader Control Center > File > Disconnect > Select your data feed

Rest your Instruments: NinjaTrader Control Center > Tools > Options > Data tab > Reset Instruments >OK

Restart NinjaTrader > Connect (NinjaTrader Control Center > File > Connect > Select your connection

Please let us know if you are unable to receive live data after trying the above.

[joemiller]

I merely disconnected/re-connected and that fixed the problem