can not connect to rithmic on sundays

[saeed]

this is the 2nd Sunday i try to connect to rithmic (default data provider) and giving me an error message !!!
any issue i need to be aware of ?

Thank you

[sledge]

this is the 2nd Sunday i try to connect to rithmic (default data provider) and giving me an error message !!!
any issue i need to be aware of ?

Thank you

I was connected around noon est... I disconnected and tried to reconnect and also got the login error. Rithmic/Dorman.

You should panic at 6:00pm est.

[sledge]

I'm in now at 4:00pm EST.

[NinjaTrader_DrewO]

Hello saeed,

Thanks for your post.

I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20150426.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20150426.txt"

I look forward to hearing from you.