Workspace charts not updating on connect

[monpere]

When I start NT, bring up a workspace, and connect to ZenFire or OpenTick, the charts in the workspace do not update. If I create a new chart, the new chart starts updating fine with the current market, but the old charts from the workspace are still dead.

[NinjaTrader_Ray]

Please right click and select "Format Data Series", make sure the last date is set to today. I suspect its not.

[monpere]

Why would the last date not be today's date? I never touch these fields? Under what circumstances would all the dates on all my charts get changed to a date other than the last date?

Please right click and select "Format Data Series", make sure the last date is set to today. I suspect its not.

[NinjaTrader_Ray]

This should not be the case, this is an open case we are working on. Someone from development may have further questions tomorrow.

[monpere]

Any solution or workaround to this issue?

This should not be the case, this is an open case we are working on. Someone from development may have further questions tomorrow.

[NinjaTrader_Dierk]

Could you please retry with next update of NT6.5 which should be out in a few days? Thanks

[pkinoc]

Was this problem fixed in 6.5?

I still have that problem.

[NinjaTrader_Dierk]

Yes, problem is fixed. Please pull up the format data series dialog on your chart and make sure "last data" is set to the current date.

[pkinoc]

Yes, I know how to correct it but why is it still occurring if it was fixed? Or am I getting a new variation of it?

[NinjaTrader_Dierk]

I suggest closing your chart and re-opening. Please let us know if issue then persists. Thanks

[NinjaTrader_Ben]

Hello,

I suggest deleting your workspace and recreating it. To do this go to your start menu > Documents> NinjaTrader 6.5>workspaces>and delete the workspace that is causing you problems.

Then go back into NinjaTrader and set up the workspace the way you want it and go to: File>workspaces>Save workspace.

[monpere]

I still have that issue sporadically. Never know when it's going to happen. I have to close and reopen the workspace, or restart NT all together when it happens. Since NT support is going to swear that it works, and is fixed, I guess that is as good as it is going to get.

Was this problem fixed in 6.5?

I still have that problem.

[pkinoc]

So which is it? Re-creating the chart or deleting the workspace?

I have 64 Charts. Is there no simpler way?

[NinjaTrader_Dierk]

Both will do the job. I suggest trying re-creating the chart first.

[PKFFW]

I am having the same problem. Date is set to today. Default workspace loads up fine but both other workspaces do not. I am using the latest version of NT. Both workspaces that are not loading up properly are newly created after having deleted the old version as suggested.

Any further suggestions?

Cheers,
PKFFW