Weird connection status

[leizhenhua]

Hello Support,

I have this weird connection status shows up from the passed day or two. When I disconnect Rithmic, Status bar still shows it connected. When I reconnect it, it shows as the attached picture, both "Disconnected" and "Connected". Logfile shows no error. Datafeed seems Okay, because charts still update. I haven't tried order placement, don't want to risk my money. Restarting NT seems to be able to fix it.

Any idea? TIA.

[NinjaTrader_CodyB]

Hello,
Please repair your database.
Please follow the instructions below to repair the NinjaTrader database.

• Disconnect NinjaTrader from any open connections via File > Disconnect
• From the NinjaTrader Control Center window select the menu Tools > Options
• Select the "Data" tab
• Press the "Repair DB" button
• Press the "OK" button

After reparing the database please restart NinjaTrader.


Please let me know if the matter persists.

[leizhenhua]

Hi Cody,

Did that, and checked. Did do the weird thing for now.

Thanks.

[NinjaTrader_EricB]

Hello leizhenhua,
Thank you for your reply. To test further, I advise making sure Windows is up-to-date. To do this, go to the Start menu > All Programs > Windows Update.
If your PC is already up-to-date , I advise performing an uninstall and reinstall of NinjaTrader.

Note: this will not remove any saves settings or your workspaces, only the installation of NinjaTrader is removed.

Please follow the steps listed below to completely uninstall and reinstall NinjaTrader:

Close all running applications.

Then from the Start menu select --> Control Panel --> Add and Remove Programs.

From Add and Remove Programs select NinjaTrader 7 and click Remove.

Reboot your machine.

Once these steps are completed, download NT7 from the link below:
www.ninjatrader.com/download-registration.php

Please let me know what you experience.

[leizhenhua]

Hi Eric, tried re-install NT and the problem seems fixed. Thanks.